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I Opened my server a little over a week ago and I do have to say there service team is top notch!!! I did have some troubles getting things set up with a Gm on my wurm server mostly due to me being new to this as well as questions on saving the backups. I sent a few tickets in and they had me informed and straightened out with no further problems. Also they were fast and courteous too! I will definitely recommend their services to others. Thanks Ping Perfect!!!John S
Just can't say enough about the server services here, really new to the whole server running thing, but the support here is amazing. Would definitely recommend to anyone to use a Ping Perfect server.Thomas R
First of all, the support team. Hands down. And I mean HANDS DOWN. The BEST support team I have EVER talked to about anything. I mean holy sh*t. Responses within minutes EVERY TIME. The server had an issue on purchase, and guess what? about 30 messages later because the support member required a higher up to work on it, (30 messages was about 2 hours.) THEY FIXED IT IN 2 HOURS. I've had support teams not respond to a simple question for a week, and these amazing people fixed the server in mere hours. Secondly, the server ran great. I ended up cancelling it due to lack of usage, but for the times I was on, after me forgetting to restart it for a full week or 2, it still ran amazing. I was getting ~10 ping, friends from Canada, on a server in Dallas, got about 30 ping. Amazing servers and even better support.Allison E
I can't express how happy I am with Pingperfect's support team. They stay in constant communication with me anytime I have an issue or made a mistake. Polite, quick and always going the extra mile for me. Thank you so much your work and dedication. It's so appreciated.Meredith S
Wanted to say I really appreciate the service. All of the team I have communicated with have been professional and prompt. I had a situation that required extra help and everything went smooth. The server being hosted has operated very well and already provided hours of enjoyment. Thank you to the team for providing top notch service!Taleric