Location and Hardware
Location is the geographical location of your game server. We have many locations, world wide, all in datacenters purpose built to provide the smoothest and most reliable server hosting experience.
When you order your server, you should always choose the location closest to you. This ensures that the distance the network information has to travel is as small as possible, which keeps your ping/latency low; providing the smoothest gameplay.
Hardware is the underlying machinery that powers your game server. It is the most critical factor when it comes to the performance of a game server. Great hardware, great game server, bad hardware, bad game server.
When you order your server, you have the choice of two different levels of hardware. Normal or Extreme Hardware. Normal hardware is best suited to unmodded and/or servers with low player counts. Extreme hardware is more capable with modded and/or high player count servers. Be realistic, do not pick normal hardware, add loads of plugins or mods to your game server, then expect great performance. Pick the level of hardware that matches your desired server setup. It's worth mentioning that you can switch hardware at any time so if you pick normal hardware and find performance isn't up to your standard, we can move you to extreme. The inverse is also true, if you purchase extreme hardware and later want to save money you can move to normal hardware.
Player Slots
Player slots is simply the number of players you can have on your server at any one time. Depending on the game however, this can also include bots and spectators. So when you order, choose an amount of player slots that ensures you have room for all the people you want playing on your server.
RAM / Memory
CPU %
CPU Priority
Storage type
Storage Space
Server Branding
Support Level
We have a couple of different support levels.
Ultimately our default level of support is great, low response times to support tickets/queries, and we're available 24/7. The default support level is unmanaged though, so you are the one that will be configuring and maintaining the server. Our Platinum support includes everything that our default level of support has, but it is a managed service, meaning that we will configure/maintain the server for you (there are caveats discussed further on our "support levels" web page here:
here
DDoS Mitigation
This is included by default, you do not need to "choose" it when ordering.
DDoS Mitigation is there to keep your server protected from DDoS attacks, that can make your server unstable, perform poorly or even knock it totally offline.
Disaster Recovery
This is included by default, you do not need to "choose" it when ordering.
Our disaster recovery system ensures that if anything goes wrong with your server, you can recover all (or at the least the vast majority) of your progress.