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PINGPERFECT CONTACT INFO
  • WORLD HEADQUATERS

    PINGPERFECT LTD
    8 WATERSIDE PARK
    HULL
    ENGLAND
    HU13 0EN

    Company No. 08590199
    VAT NO: 204 3269 40

  • Phone: 0843 462 0003
  • Email: [email protected]
Pingperfect | Careers

Pingperfect | Careers



Did you know that all of our Staff are gamers too?



Current Positions


1st line support

Pingperfect is looking for a technically minded and motivated individual to join their support team. The successful applicant will be providing a high standard of customer service and technical support relating to gaming, windows server maintenance and product sales within fast paced online virtual environments.

Job Description

Hours: 8am - 6pm Sat & Sun (UK time)
You must have a strong background in pc gaming as well as basic knowledge in game servers, you will be working in a high pace environment to help us maintain our excellent customer support reputation, help our customers, develop new features for customers to use and generally be the first point of call for any issues a customer may experience. This role is a work from home role but there may be very infrequent traveling required. This is a part time role with hours Saturday & Sunday 8am - 6pm (UK time)

Suitable candidates will have the following:
  • A strong background in gaming
  • Professional experience within customer service
  • Self-Motivated & excellent work ethic
  • Comfortable with multi-tasking & capable working under pressure
  • Excellent troubleshooting skills & a logical approach to problems
  • Excellent attention to detail
  • Can work well independently and be a proactive team member
  • A way to connect to the internet to continue working should internet at home run into issues


  • Desirable but not mandatory:
  • Managed multiple gameservers
  • Experience with WHMCS
  • Experience with TCAdmin 2
  • Experience with Microsoft Excel
  • Linux Experience
  • Coding Experience


  • How to Apply:
    If interested in a chance for an interview, please email your cv and cover letter to [email protected]
    Goodluck with your application,
    Pingperfect Ltd.



    Event Planning/Management/Network Support + senior technical analyst

    Pingperfect is looking for an enthusiastic person based in the UK to assist planning our lan (100 persons initially) this would involve from start to finish things such as working with contractors to supply power, internet, security for the event, enlist sponsors, ensure adequate facilities such as camping space and food on site and locating a suitable venue. On the side you would also need to supplement our follow the sun support team. The support role involves technical customer support revolving around game servers, maintaining windows servers, finding new games and manning live chat. Join a welcoming team of gaming enthusiast’s, work from home and help push Pingperfect to new heights!

    Job Description

    Hours: Flexible - 8 hours per day Mon - Fri (UK daytime position)
    You must have a strong background in pc gaming, event planning & management and network management with QoS as well as very good knowledge in game servers, you will be working in a high pace environment to help us maintain our excellent customer support reputation, help our customers, develop new features for customers to use and generally be the escalation point for 1st line technical analysts. This role is a work from home role but there will be traveling required. This is a part time role Monday to Friday during the day

    What we will expect
  • Extremely good networking knowledge
  • Extremely good core routing knowledge (pfSense)
  • Event planning and management experience
  • Knowledge of how a lan should be put together
  • Ability to balance 2 different roles
  • Excellent knowledge of game servers running on windows servers
  • Experience managing Windows Servers
  • Experience in a customer service role
  • Customer Support queries to be answered in a speedy manner (we aim for no longer than 20 minutes wait time per ticket)
  • Excellent work ethic/attitude
  • Works well alone and/or as part of a team
  • Can Multitask effectively
  • Works well under pressure
  • Excellent troubleshooting skills
  • Logical approach to problems


  • Desirable but not required
  • Arma 3 modding experience
  • Experience with WHMCS
  • Experience with TCAdmin 2


  • What we offer
    Comfortable working conditions, warm atmosphere and flexible working

    How to Apply:
    Email your CV and why you believe you would be a good fit for the job to [email protected]