Knowledgebase - Pingperfect Ltd

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Accessing your files | File manager | FTP There are two ways to access your game files: Via file manager on the control panel Via FTP... Connecting to an SQL server using Heidi SQL Connecting to an SQL server using Heidi SQL:1. Download Heidi SQL from here... Creating a sub user Log into your game panel. Select Create Sub User. Give them a username and password. Select... FileZilla | How to change amount of files downloaded at the same time To change the number of simultaneous file transfers: In the main menu, click on Edit >... FileZilla | Increase FileZilla Timeout Open FileZilla FTP client program on your PC. In the menus, click on "Edit" and select... Gamepanel Explained This guide explains our game panel and it's many components. See the number of the component and... How to ban and unban IP addresses Here at Pingperfect it is very easy to ban players you do not want on your server. Just follow... How to check server activity / statistics / stats Here at Pingperfect we have made it incredibly easy to check your server activity and... How to find your server logs Finding your server logs takes only a few simple actions here at Pingperfect. Navigate to your... How to setup automated restarts How to set up automatic server restarts:To set up reoccurring automatic restarts follow these... How to setup automated steam updates How to set up automatic steam updates:To set up reoccurring automatic steam updates follow these... How to update your server Updating your server at Pingperfect is very simple and this guide will take you through the... How to use the web console The web console is a web based, in-browser, version of your server's console window. It allows... PID(0) PID(0)When getting PID(0) before raising a support ticket there are a couple of things you can... Restore your server back to default (Server Refresh) Setting your server back to default:Use the following steps to restore your server back to... Scheduled tasks If you want to have an action scheduled for example restart your server every morning at 4am... Unable to upload file through file manager If you are having problems with uploading files using the File manager, please try using FTP as...