About Pingperfect's Game Servers
Game servers from PingPerfect are not just perfect, they are a way of life for us. We have a team of gamers, programmers and network technicians who monitor, tweak and keep keeping us on top of our game and setting us apart from the other providers.
We are a premium provider of a great deal of games including, Space Engineers, Medieval Engineers, The Isle, Empyrion, Factorio, StarMade, Life is Feudal etc and have many satisfied customers - PingPerfect doesn't just want you to be happy, we want you to be ecstatic! with our servers. We have a team of dedicated experts on hand to help you with all aspects of your server.
All game servers come with free web hosting* which can be used for building your community, sharing stats, downloads and promoting your game server. Our free web hosting facility comes with 1gb storage, 10 gb traffic per month and the industry leading Cpanel to enable you to configure and control with ease. You can also have a sub-domain of PingPerfect.com, giving you a dedicated web presence on a premium web server www.yourname-or-clan.pingperfect.com. If you already have a domain you may also use this.
All of our game servers have a minimum of 32gb ram and use the latest Xeon processors to ensure maximum performance and latency. With a network designed for corporate customers and mission critical data delivery, we have the bandwidth many other providers dream of.
About Pingperfect's Game Panel
Our game panel has a custom theme and enables you to control all aspects of the game server, with the ability to start, stop or even reinstall your game server easily and effectively. We also have 24/7 monitoring of your game server to ensure that if it crashes, gets stuck on a map or the performance degrades, our technicians will receive instant notification - customers will also receive notification - we don't hide anything from you. If we have a problem we will tell you about it, and what we are going to do to resolve the problem(s) Our game panel is available on any platform that can handle web pages and we are currently developing custom android / IOS web panels
About Pingperfect's Customer Support
Support is key to any game server provider (GSP) and we don't scrimp on this, we will always endeavour to answer support requests within 30 minutes but it's usually much quicker than this. Our support is provided by tickets which you can track from our billing panel. Responses are also emailed to customers registered email addresses. We are also contactable via Skype, Xfire and Steam.
About Pingperfect's Guarantee
We have a 24 hour money back guarantee. If you're not happy with the game server, we will refund you straight away, no questions asked (unless you want to tell us why).
If you are still not convinced, contact us for a FREE 48 hour trial - That's how confident we are that you will love our game servers.
Like our services? Post about your experience here http://pingperfect.com/phpbb/viewforum.php?f=58
Like snail mail? Use our address listed below and we will get back to you as quick as possible. Alternatively you could use our support tickets or our phone support.
Suite 1, The Riverside Building,
Have an issue with your server, want an update on an up and coming game, or just want to offer some feedback about Pingperfect you can do so at:
Have an urgent issue? Contact us on: 0843 462 0003 and one of our staff will be happy to take your call.
Our phone lines are open during UK working hours 9AM till 5PM outside of these hours please submit a support ticket.
Our Social media is updated daily and is a great place to send us a message
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