Can not log in to my own server

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AlexVierzba
Posts: 1
Joined: Tue Jul 07, 2015 3:49 pm

Can not log in to my own server

Post by AlexVierzba » Tue Jul 07, 2015 4:10 pm

Recently I purchased a StarMade server but for some reason I can not log into it. I put in the serverhost right, but I keep getting this error:

ERROR: SocketTimeOut Exception! Failed to connect!

I even checked to see if the server was running, and it is. Is it just not set up yet or something?

I am going through Steam if that helps.

therimmer96
Staff
Posts: 23
Joined: Tue Dec 10, 2013 9:50 am

Re: Can not log in to my own server

Post by therimmer96 » Tue Jul 07, 2015 10:42 pm

Hi Alex

Please send a ticket to the support staff so that we can access the details for your service.

Thanks
James Rimmer
Pingperfect Ltd Customer Services

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