Pingperfect Ltd - Knowledgebase

Assertation Failed If you recieve \src\common\contentmanifest.cpp (650) : Assertion Failed: !m_bIsFinalized as an...

How to Run a WinMTR In order to determine the source of any network lag, or potential packet loss, we will need you...

How to access as a sub-user To access a service as a sub-user you will need to navigate to the gamepanel here:...

How to back up the server to your PC There are many reasons you may want to back up your server to your PC; you may want to cancel...

How to change Gamepanel Password Sign in to your Gamepanel here: https://gamepanel.pingperfect.com/ Click your username, that...

How to change Gamepanel Timezone You can change your game panel time zone as follows:1. Sign in to your Gamepanel here:...

How to connect with RCon RCON Commands can be run by using these three methods: Run manually at any time of your...

How to create a Steam Game Server Login Token (GSLT) Why do I need a Steam Game Server Login Token? What does it do? Steam Game Server Login Token...

How to create a Steam Workshop Collection Creating a Steam Workshop collection is fairly straightforward and once created it will save you...

How to find Steam Group ID Get the URL of your steam group (navigate to your group on steam, right-click your mouse and...

How to reset Gamepanel Password To regain access to your gamepanel, reset your password by performing the following process:...

How to reset website / billing account password Navigate to: https://pingperfect.com/index.php/password/reset Type in the email address of your...

How to verify your game files (with Steam) Restart your computer and launch Steam. From the Library section, right-click on the game and...

Maintenance - Server Restarts All machines that game services run on are rebooted twice a month on the 1st and 3rd Monday of...

Not getting emails? If you are having a problem receiving emails from us, follow the below guides for your email...