Billing Guides / How To's

Billing knowledgebase guides, how to's and other helpful information

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Affiliates Affiliates:When using the official affiliates system to refer new users to us in return for a... Echeque? What is this / why is my purchase not working Echeque? What is this? Why is my purchase not working?What is an Echeque? Why is it holding up my... Error message: Remote transaction failure Sometimes, when renting a server, payments can get blocked from completing, with the error... Group Pay Group Pay:Group Pay allows anyone to contribute to the running costs of your server. Which you... How To Upgrade or Downgrade a Service If you head over to the following link https://pingperfect.com/clientarea.php?action=products and... How do I cancel my game service? How do I cancel my game service?To cancel your current game service you have with us, please... How to add a contact account / billing sub-user To add a contact account (or billing sub-user) please follow these steps:-Log into your client... How to pay an invoice Login to your client area -> https://pingperfect.com/clientarea.php Click invoices on the... Pending Transactions Explained Here we will explain to you what a Pending Transaction is and what it means in your bank/payment... Prepay Discounts Prepay discounts:We offer discounts based on the amount of game time you purchase up front, a... Reward Points Explained Rewards points are earned every time you pay an invoice. You need over 50 reward points to begin...

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