Error message: Remote transaction failure

Sometimes, when renting a server, payments can get blocked from completing, with the error message "Remote Transaction Failure."
This is usually caused by your bank blocking the transaction at their end, likely as a result of PingPerfect being based in the UK, and being an international transfer, thus raising suspicions.

The two easiest ways to solve this are to either speak to your bank to permit the transaction and make them aware that you wilfully made the payment and intend to make more, or to submit the payment using PayPal.

  • Remote Transaction Failure, remote transaction failure, Transaction Failure, transaction failure
  • 2 Users Found This Useful
Was this answer helpful?

Related Articles

How do I cancel my service?

How do I cancel my services:To cancel your current service you have with us, please follow the...


Affiliates:When using the official affiliates system to refer new users to us in return for a...

Prepay Discounts

Prepay discounts:We offer discounts based on the amount of game time you purchase up front, a...

Echeque? What is this / why is my purchase not working

Echeque? What is this? Why is my purchase not working?What is an Echeque? Why is it holding up my...

Group Pay

Group Pay:Group Pay allows anyone to contribute to the running costs of your server. Which you...