Accessing your files | File manager | FTP Print

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There are two ways to access your game files:

  • Via file manager on the control panel
  • Via FTP (File Transfer Protocol)

File Manager

Log in to your control panel as per your welcome emails instructions, from here you will see a button called file manager, this display all your servers files, you can even download, upload and make online edits to files from here.


Firstly you will need an FTP program, we recommend Filezilla (client) click here to download.

When you have Filezilla client installed the details you will need to enter are explained below

Host: IP of your server, this is shown in your game panel and will be (for example do not include the port which looks something like this :27015
Username: Your gamepanel username
Password: Your gamepanel password
Port: 8821 or 8822

After you have put all the details in hit connect. You will then be able to drag and drop files to upload / download them.

Pingperfect FTP


If you experience timeouts/disconnections , follow this guide:

If you experience slow downloads, follow this guide:

Please note you will need to raise a support ticket to upload the following files:

.exe .so .bat .sh .cmd .vbs .pif .scr .com

If after following this guide you still have issues accessing your files, please raise a support ticket.

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