How To: Troubleshooting

If your server is not working you can usually quickly find the issue, here is a short guide on finding out what is going wrong.

1. In your game panel go to log viewer
2. Click "new Window" next to SpaceEngineersDedicated.log
3. Once the new window has opened restart the new server the watch the log scroll through as it loads


Common Errors


2016-06-03 12:54:47.102 - Thread:   1 ->     ERROR: Exception during objectbuilder read! (xml): MyObjectBuilder_Checkpoint

2016-06-03 12:54:47.103 - Thread:   1 ->     Exception occured: System.InvalidOperationException: There is an error in XML document (1, 1). ---> System.Xml.XmlException: Data at the root level is invalid. Line 1, position 1.

   at System.Xml.XmlTextReaderImpl.Throw(Exception e)

   at System.Xml.XmlTextReaderImpl.ParseRootLevelWhitespace()

   at System.Xml.XmlTextReaderImpl.ParseDocumentContent()

   at System.Xml.XmlReader.MoveToContent()

   at Microsoft.Xml.Serialization.GeneratedAssembly.XmlSerializationReader1.Read1394_MyObjectBuilder_Checkpoint()

   --- End of inner exception stack trace ---

   at System.Xml.Serialization.XmlSerializer.Deserialize(XmlReader xmlReader, String encodingStyle, XmlDeserializationEvents events)

   at VRage.ObjectBuilders.MyObjectBuilderSerializer.DeserializeXML(Stream reader, MyObjectBuilder_Base& objectBuilder, Type builderType)

2016-06-03 12:54:47.103 - Thread:   1 ->     InnerException: 

2016-06-03 12:54:47.103 - Thread:   1 ->     Exception occured: System.Xml.XmlException: Data at the root level is invalid. Line x, position y.

   at System.Xml.XmlTextReaderImpl.Throw(Exception e)

   at System.Xml.XmlTextReaderImpl.ParseRootLevelWhitespace()

   at System.Xml.XmlTextReaderImpl.ParseDocumentContent()

   at System.Xml.XmlReader.MoveToContent()

   at Microsoft.Xml.Serialization.GeneratedAssembly.XmlSerializationReader1.Read1394_MyObjectBuilder_Checkpoint()

2016-06-03 12:54:47.104 - Thread:   1 ->     Failed to deserialize file 'C:\Pingperfect\Users\xxxxxxxxxxxx\xxxx\Saves\xxxxxxxx\Sandbox.sbc'

Fix: Your worlds sandbox.sbc file has invalid characters at line x position y



Exception during DS config load: System.InvalidOperationException: There is an error in XML document (79, 3). ---> System.FormatException: Input string was not in a correct format. at System.Number.StringToNumber(String str, NumberStyles options, NumberBuffer& number, NumberFormatInfo info, Boolean parseDecimal) at System.Number.ParseUInt64(String value, NumberStyles options, NumberFormatInfo numfmt) at Microsoft.Xml.Serialization.GeneratedAssembly.XmlSerializationReaderMyConfigDedicatedData1.Read9_Item(Boolean isNullable, Boolean checkType) at Microsoft.Xml.Serialization.GeneratedAssembly.XmlSerializationReaderMyConfigDedicatedData1.Read10_MyConfigDedicated() --- End of inner exception stack trace --- at System.Xml.Serialization.XmlSerializer.Deserialize(XmlReader xmlReader, String encodingStyle, XmlDeserializationEvents events) at System.Xml.Serialization.XmlSerializer.Deserialize(Stream stream) at Sandbox.Engine.Utils.MyConfigDedicated`1.Load(String path) 

 
Fix: Contact Support
 
 
 
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