Unable to find my server - The Isle

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Dragonstar
Posts: 1
Joined: Thu Dec 15, 2016 12:59 am

Unable to find my server - The Isle

Post by Dragonstar » Thu Dec 15, 2016 1:12 am

Hello.
I purchased a server, and followed the basic set up videos. It says:
Status: Running (pid 1492)
Started On: 12/14/2016 4:08:05 PM

And I got the email saying:
"Your The Isle server has been created. Here is your game server's information:"

I waited a full hour, then tried to log in and find/play on my server. However, it is not showing up on the game server list.
Also when I click on "Current Activity & Stats" It will give me a notice saying:
" is not responding to query "

What am I doing wrong?

Ragonz
Site Admin
Posts: 667
Joined: Sat Apr 20, 2013 11:16 pm

Re: Unable to find my server - The Isle

Post by Ragonz » Thu Dec 15, 2016 2:53 pm

Submit a ticket and one of the techs can take a look for you.
Grab a game server from us by clicking the picture below
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Got an issue? Submit a Support Ticket

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