Search found 617 matches

by Ragonz
Fri Nov 28, 2014 5:05 pm
Forum: General Support
Topic: Setting up initially
Replies: 1
Views: 3652

Re: Setting up initially

Hi Evelyn so basic steps are below 1. You select service you want 2. You are invoiced for that service 3. you pay for that service 4. the system creates the service and once created you are emailed the details of how to log into the game panel (gamepanel.pingperfect.com) 5. thats it, once you are in...
by Ragonz
Sun Nov 23, 2014 2:05 am
Forum: General Support
Topic: Server Lag
Replies: 1
Views: 3639

Re: Server Lag

Raise a support ticket here https://pingperfect.com/submitticket.php then the tecs can take a look for you
Make sure to sign into your billing account
by Ragonz
Fri Nov 14, 2014 3:44 pm
Forum: Minecraft
Topic: installing minecraft mods
Replies: 1
Views: 6480

Re: installing minecraft mods

It depends on what the mod is. If you raise a support ticket the tech team can add the mod into the game panel
by Ragonz
Thu Nov 13, 2014 6:19 pm
Forum: Customer Testimonials
Topic: Good Service, Bad Billing System
Replies: 1
Views: 333987

Re: Good Service, Bad Billing System

To make this slightly clearer Pingperfect CANNOT take money from accounts. You pay us or you do not end of story. If you fail to cancel your paypal subscription to us paypal will take the money as instructed by you and pass it to us. Our invoices are just that invoices, they do not have the power to...
by Ragonz
Tue Nov 04, 2014 10:09 am
Forum: General Talk
Topic: Emails
Replies: 0
Views: 224726

Emails

If you are having a problem recieving emails from us, follow the below guides for your email provider For Gmail 1. Click the Create a filter link (next to the Search the Web button at the top of any Gmail page). 2. Type "Pingperfect.com" into the From field. 3. Click Next Step. 4. Check the box next...
by Ragonz
Tue Nov 04, 2014 9:59 am
Forum: Minecraft
Topic: minecraft
Replies: 1
Views: 2667

Re: minecraft

It depends on where you have put minecraft. For example you could have a folder on your desktop with it in, in which case the path would be "C:\Users\yourusername\Desktop\Minecraft" but other people could have it in different places.
by Ragonz
Sat Nov 01, 2014 2:52 pm
Forum: Space Engineers
Topic: Cannot Upload New World
Replies: 1
Views: 1941

Re: Cannot Upload New World

If you have selected the world in the config that will be the config that loads. try loading up a dedicated server version on your home pc with that world and see what happens
by Ragonz
Sat Nov 01, 2014 2:47 pm
Forum: Space Engineers
Topic: Server Autosaves 3-4 times every hour.
Replies: 1
Views: 1849

Re: Server Autosaves 3-4 times every hour.

Hi Drike

This annoying behavior can be controlled with the installation of SEServerExtender and using that to save. Just drop us another ticket asking for SEServerExtender to be installed and the autosave time to be set to what you want and we can sort you out
by Ragonz
Mon Oct 20, 2014 5:32 pm
Forum: Enquires
Topic: Do we get web space with the server?
Replies: 1
Views: 8380

Re: Do we get web space with the server?

Hi Nomax

You get webspace for free, just drop us a ticket and we can set it up for you.
by Ragonz
Sat Oct 11, 2014 5:57 pm
Forum: Life is Feudal
Topic: Direct Connection
Replies: 0
Views: 5797

Direct Connection

Below is how you can connect to your server without having to wait for the server list to refresh. 1. Load up the game and go to join world 2. press your console key ( ctrl + ' by default for UK) 3. type in joinToRemoteServer("serverip:port","joinpassword") 4. replace serverip with your server ip, r...

Go to advanced search